(LUTZ, Fla.) – International Club Suppliers (ICS) – the sales and marketing arm for entegra Procurement Services (entegra) in the club and resort channel – has appointed Michele Reagan as its first Regional Customer Care Manager.
A dynamic senior-level strategist with a track record of performance in developing sales and marketing programs, Reagan is an expert organizational manager able to implement clear, structured policies and procedures governing program management and compliance. Throughout her career, Reagan has demonstrated the ability to assess business needs and develop strategic programs that not only meet established goals, but drive growth in performance.
Reagan joins ICS from The Eagles Golf Club in Odessa. Fla. As Tournaments and Events Director, she successfully communicated requirements in advance to appropriate departments and outside vendors to ensure that corporate standards of quality and service were met. As a savvy marketer, she developed and managed club events to the local community and was responsible for vendor management, budgeting, purchasing, invoice payment and on-site support.
“Michele is a talented communicator and will thrive ensuring that our high customer service standards are upheld.” says Jim Bailey, managing partner of ICS. “Her eagerness to ensure top notch care and quality assurance makes her the ideal candidate for this role.”
Since its founding in 2002, ICS has achieved 5-to-15-percent savings for facilities on products ranging from dairy, produce, dry goods and meat to cleaning supplies, paper products, flatware, glassware, tables and chairs. Additionally, the company recently launched “ICS Marketplace” – a new service option that grants golf courses significant savings on their pro shop merchandise. With ICS Marketplace, members are able to access 8-to-20-percent discounts on the brands and equipment they stock in their retail operations.
Complementing this selection of products are services, supplies and other equipment from brands like Grainger, Airgas and Edward Don (Oneida, Cardinal, Libby), American Hotel Registry and Cintas. Items from approved vendors are available at very competitive prices via negotiated manufacturer agreements.
More information: www.intlclubsuppliers.com / 813.994.4680.
About entegra Procurement Services
Entegra Procurement Services, LLC (www.entegraps.com/public/main_public.aspx) is part of a global purchasing network that provides procurement services to more than 17,000 customers in North America. Its team of more than 100 procurement specialists purchases over $6 billion annually in food and supplies in the U.S. alone.
About International Club Suppliers (ICS)
Founded in 2002, ICS (www.intlclubsuppliers.com, 813.994.4680) realizes exceptional savings on food and related supplies for more than 3.000 golf facilities across the United States. Offering an inventory of 5,000 to 7,000 premium-branded products, ICS works with many of the leading golf course management companies and clubs, including Billy Casper Golf, Troon, OB Sports, Landscapes Unlimited, Desert Mountain Club (AZ) and Sandia Resort (NM).